Privacy Policy

At Bashyal Topup, operated by BashyalTeam and managed by Aadarsha Bashyal, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

We may collect the following types of information:

• Email address
• Free Fire User ID (UID)
• Payment screenshots for verification
• Basic usage data for security purposes

2. Purpose of Data Collection

The information we collect is used strictly for:

• Processing diamond topup orders
• Verifying manual payments (eSewa, Khalti)
• Providing customer support
• Improving service reliability

3. Data Security

Our platform is hosted on Firebase infrastructure. We use secure authentication systems and follow industry-level security practices to protect user data.

4. Data Sharing Policy

We do NOT sell, trade, rent, or share personal information with third parties. User information is used only for service-related purposes.

5. Email Communication

We may send order confirmations, service updates, or important notifications via email. We do not send spam or unnecessary marketing emails.

6. User Responsibility

Users are responsible for providing accurate information. Incorrect UID or payment information may delay service.

7. Changes to Policy

We reserve the right to update this Privacy Policy when necessary. Continued use of our service means acceptance of updated terms.

8. Contact Us

Email: bashyaltopup@gmail.com
Location: Rupandehi, Nepal
Owner & CEO: Aadarsha Bashyal